Your own booking website vs. a marketplace listing
By Torq Studio · · Updated
Why a branded storefront on your own domain keeps customers and margins with you.
Marketplaces bring discovery, but they also own the customer relationship and charge per booking.
What your own site gives you
- Customers who come back to you, not to a listing.
- Your prices, brand and offers.
- Booking and payment data in your own CRM.
Many businesses use both: a marketplace for discovery and their own storefront for repeat customers.