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From spreadsheets and WhatsApp to one workspace: a practical checklist

By Torq Studio · · Updated

The signs your business has outgrown spreadsheets, and the order to move bookings, customers and invoices into one system.

Most small businesses run on a mix of spreadsheets, WhatsApp groups and a billing app. It works until two people book the same slot or an invoice goes missing.

Signs it is time to switch

  • Customer details live in more than one place.
  • You re-type orders into your invoicing tool.
  • Nobody can see today's schedule without asking.

What to move first

  1. Customers and contacts.
  2. Services or products with prices.
  3. Bookings and orders.
  4. Invoices and payments.

Moving in this order means each step builds on data that is already clean.

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